Terms of Service

NowCreative (nowcreative.ai) is a brand operated by 1088 Consulting HK Limited, Hong Kong. By accepting a plan or invoice, or engaging us to produce creative, you agree to these Terms of Service and our Refund and Guarantee policy.

We produce AI-generated ad creatives, including AI UGC, motion graphics, editing and statics. Deliverables, turnaround times and video counts are as stated in the plan or invoice you accept.

We offer one-time packs, including Starter Pack, Creative Sprint, Static Sprint and Static Pack, and monthly retainers. Payment is in USD by card through our secure checkout or by bank transfer against our invoice, before work starts.

Monthly plans have a 3-month minimum term. Retainers are billed monthly in advance, and after the 3-month minimum they continue month to month until cancelled with 30 days' written notice. Card payments for monthly plans renew automatically each month until cancelled. Starter Pack, Creative Sprint and Static Sprint fees are 100% credited to a retainer signed within 7 days of delivery.

Each deliverable includes 2 revision rounds. We return each round within 24 hours of receiving your consolidated feedback. Revisions adjust the agreed concept; a new concept is a new deliverable and is scoped separately.

You warrant that you own or have all necessary rights to the logos, product images, claims and other materials you supply. You are responsible for the accuracy and legality of product claims and for compliance with applicable laws and ad platform requirements, including Meta Advertising Standards.

Please supply a completed brief, usable materials and consolidated feedback. Turnaround commitments depend on receiving the information needed to complete the work.

Our creatives use AI tools. AI presenters are synthetic, not real customers. We do not create fake testimonials or present AI people as real customers. You must not use our deliverables to deceive consumers, and must make any disclosures required by law or the advertising platform.

On full payment, you own the final delivered files for any lawful advertising use. Your ownership does not transfer rights in third-party materials beyond their applicable licences. Unpaid work remains ours.

We may show the work in our portfolio unless you ask in writing for it to stay private. Prospect spec samples marked as not for public use are not paid final deliverables and do not grant advertising rights.

We decline gambling, adult, MLM, get-rich schemes and anything ad platforms prohibit. We may decline or stop work that would violate these restrictions.

We make no performance promise beyond our written Refund and Guarantee policy. Ad results depend on your offer, targeting, spend and the platforms. We do not guarantee revenue, profit or any particular advertising result.

To the extent permitted by law, our total liability arising from the engagement is limited to the fees you paid us in the 3 months before the claim. We are not liable for indirect or consequential losses. Nothing in these terms limits liability or rights that cannot lawfully be limited.

Retainers can be cancelled after the 3-month minimum with 30 days' written notice. We may suspend or terminate services for non-payment, unlawful use or a material breach of these terms. Any refund entitlement is governed by our Refund and Guarantee policy; termination does not remove amounts already due.

We each agree to keep non-public business information received during the engagement confidential and use it only to deliver or receive the services. Disclosure is permitted to service providers who need it for the work, or where required by law. Portfolio use remains subject to section 7.

We may update these terms and will publish the revised version with its updated date. Changes apply to future engagements. Material changes to an existing engagement will be communicated in writing and will not remove rights already accrued.

These terms are governed by the laws of Hong Kong SAR. Subject to any mandatory rights that apply to you, disputes are subject to the jurisdiction of the Hong Kong SAR courts. Contact us at sj@nowcreative.ai.